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    Crucial Conversations – Third Edition

    The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

    This new edition addresses issues that have arisen in recent years. You’ll learn how to:
    Respond when someone initiates a crucial conversation with you
    Identify and address the lag time between identifying a problem and discussing it
    Communicate more effectively across digital mediums
    When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.

    Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you’ll never have to worry about the outcome of a crucial conversation again.

    4,000
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    How To Become A People Magnet

    Do you sometimes not know what to say or how to start a conversation? Do you find it difficult
    to convince your colleagues to follow your lead?
    Do you want to improve your relationship with others?
    In How to Become a People Magnet, international bestselling author and personal development consultant,
    Marc Reklau reveals the secrets behind successful relationships with people. In this practical and
    straightforward guide, you will learn specific principles that will help you to build more powerful
    relationships, stronger connections, and leave a positive, lasting impression on everyone you get in
    touch with.
    Practice these easy to follow guidelines, and you will realize that becoming a people magnet is easier
    than you thought!

    3,000
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    Five Stars By Carmine Gallo

    How to get to master the art of persuasion–from the bestselling author of Talk Like Ted.

    Ideas don’t sell themselves. As the forces of globalization, automation, and artificial intelligence combine to disrupt every field career, having a good idea isn’t good enough. Mastering the ancient art of persuasion is the key to standing out, getting ahead, and achieving greatness in the modern world. Communication is no longer a “soft” skill–it is the human edge that will make you unstoppable, irresistible, and irreplaceable–earning you that perfect rating, that fifth star.

    In Five Stars, Carmine Gallo, bestselling author of Talk Like TED, breaks down how to apply Aristotle’s formula of persuasion to inspire contemporary audiences. As the nature of work changes, and technology carries things across the globe in a moment, communication skills become more valuable–not less. Gallo interviews neuroscientists, economists, historians, billionaires, and business leaders of companies like Google, Nike, and Airbnb to show first-hand how they use their words to captivate your imagination and ignite your dreams.

    In the knowledge age–the information economy–you are only as valuable as your ideas. Five Stars is a book to help you bridge the gap between mediocrity and exceptionality, and gain your competitive edge in the age of automation.

    30,000
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